Introduction
Welcome to Qwest Field and Qwest Field Event Center, Washington’s
state-of-the-art sports and entertainment facility. This 67,000-seat football
stadium and versatile event center is capped by stunning architectural arches
that outlines Seattle’s Skyline offering breathtaking views of the
Olympic mountains, the Puget Sound and Mt. Rainer.
This Stadium Guide is designed to ensure that your experience at Qwest Field
and Event Center is enjoyable and convenient. It contains a display of stadium
maps of the various levels of the facility, including restrooms, first aid
stations, elevator access, stairs and more.
In addition to Seahawks football, other exciting events have been scheduled
including Seattle Sounders soccer, a variety of summer concerts, trade
shows and collegiate football. Contact the "Events Hotline"
(206) 381-7500 for details of upcoming attractions or visit
their web site.
We hope you enjoy your visit to our tremendous facility – one of
the finest in the nation!
Alcohol
No alcoholic beverages may be brought into Qwest Field and Event Center.
Washington state law prohibits the sale of alcoholic beverages to persons
under the age of 21. Guests will be required to show proper identification
and proof of age when purchasing alcoholic beverages. ARAMARK reserves
the right to deny the sale of alcohol to anyone and will not sell to a
visibly intoxicated person. As with any licensed alcohol sale, violations
of this policy could result in ejection and possible arrest.
On Seahawks game days, the conclusion of alcohol sales will be determined
by Stadium Management on a game by game basis.
Animals
Service animals or those in training for guests with disabilities are
allowed in Qwest Field and Event Center. All other animals are prohibited.
Assistive Listening Devices
Qwest Field has been equipped with a highly advanced assistive listening
system (ALS). Headsets and receivers are available at no charge at Spectator
Services. A driver’s license, credit card, or some form of identification
will be required as a deposit.
ATMs
There are ATMs in various locations throughout Qwest Field and Event Center.
Auto Trouble
AAA provides roadside assistance after Seahawks games in the North Lot,
Qwest Center garage and Union Station garage. Limited service is available,
including lockout rescue, flat tire service and jump-starts.
For non-Seahawks events, please see the parking attendant to arrange for
assistance.
Baby Changing Stations
For your convenience, baby-changing stations are located in all family
restrooms throughout Qwest Field and Event Center. Family restrooms are
located on all levels of Qwest Field.
Bag Search
Due to NFL policy, no soft-sided containers, coolers or large bags (bigger
than 12" x 12" x 12") are permitted into Qwest Field and
Event Center on Seahawks game days. Event security is required to open
all bags at the gates for a visual inspection before allowing guests’
entry. Security measures may be increased based on direction from the
NFL, orders from the Seattle Police or government as well as the current
terror threat level. These procedures will include but are not limited
to a more thorough search of persons and property as well as a pat down.
Large bags are permitted at other Qwest Field and Event Center events
and are subject to search. For specific event information, please call
Qwest Field at (206) 381-7555.
Prohibited and Restricted Items. Qwest Field and Event Center
does not allow the following items:
- Alcohol
- Glass bottles or cans
- Illegal drugs
- Firearms/weapons
- Laser pointers
- Horns/whistles/noisemakers for NFL games
- Signs or flags larger than 18 inches
- Any item deemed by management to be inappropriate or may disrupt
other fans' enjoyment of the game
Banners and Signs
Banners and signs are permitted in the stadium as long as they do not
obstruct the view of guests or block stadium signage. Banners and signs
must be event-related, in good taste and not commercial, political or
offensive in nature. All signs must be hand-held; signs on sticks are
not permitted. Qwest Field reserves the right to remove any banner or
sign.
Bike Parking
Bicycles may be parked at the bike racks on the North Plaza at the owners’
risk. Bikes may not be locked to fences, posts, trees or signs.
Bottles and Cans
No bottles, cans or outside beverages are permitted in Qwest Field and Event
Center for Seahawks games with the exception of water bottles. The water
bottle must be full and sealed (it can't be a container from home), and
it must be filled with water. Caps should be left ON. Exceptions
are also made for baby bottles, health-related liquid materials and unopened,
soft-sided, single serve containers (such as small milk cartons, juice boxes,
etc.).
Box Office
The Qwest Field Box Office is located in the northwest corner of the stadium.
Ticket sellers are available to assist you with all Qwest Field events.
For Seahawks football event information, please call (206) 682-2800. For
all other Qwest Field events, please contact (206) 381-8057.
Hours
of Operation:
- January – June
Monday – Friday 10:00 am-5:00 pm
- July – December
Monday – Friday 8:30 am-5:30 pm, Saturday 10:00 am-2:00 pm
The Box Office is closed on Saturdays and Sundays, except Seahawks game
days.
Cell Phones
The use of cellular phones is permitted inside Qwest Field and Event Center
provided they do not interfere with other guests’ enjoyment of an event.
Comments and Concerns
During a Qwest Field event, please direct any comments and concerns to the
nearest Spectator Services Center or Concierge Desk. Questions or comments
may also be sent to the Seahawks Customer Relationship Department by calling
(888) 635-4295, Monday through Friday 9:00 am - 5:00 pm, or emailing Customer
Service.
Qwest Spirit of Service Line - *12
We are committed to improving your game day experience and providing a safe,
family environment. To report any inappropriate activity that is disrupting
your enjoyment of the game or for housekeeping needs press *12 on your Qwest
cell phone. From all other phones please dial 1-888-MY-HAWKS.
Community Outreach and
Stadium Neighborhoods
Qwest Field and Center is surrounded by three diverse neighborhoods: the
Chinatown-International District, the SODO/North Duwamish, and Pioneer Square.
Qwest Field has worked closely with these three neighborhoods in the planning
and operations of Qwest Field and Center, and encourages patrons to visit
the many businesses, restaurants, museums, and cultural landmarks in these
areas.
Chinatown-International District is the historic neighborhood
directly to the east of the stadium-just across the Weller Street Pedestrian
Bridge. The International District boasts a wide variety of Asian restaurants,
specialty shops, and cultural offerings. Please see the International
District web site or the Chinatown
web site for more information.
Pioneer Square
is Seattle’s unique historic center, located directly to the north of the
stadium. Pioneer Square offers a remarkable variety of art galleries, fine
restaurants, one-of-a-kind museums and renowned entertainment, including
frequent summer concerts in Occidental Park. Please visit the Pioneer
Square web site to learn more about its many attractions.
SODO/North Duwamish (south of downtown) stretches two miles
south of the stadium and is the largest business and industrial complex
in the Pacific Northwest, with over 2,000 businesses and 50,000 employees.
Businesses include manufacturing, distribution and warehousing, trucking
and general offices. There are also several interesting retail outlets,
art galleries and restaurants in this expanding, evolving business community.
Visit the SODO
Web site to learn more about the area.
The South Downtown
Foundation
The South Downtown Foundation was established by the Qwest Field and Center
to manage stadium mitigation projects in all of South Downtown, such as
innovative public safety programs, public space improvements, and marketing
to benefit the three neighborhoods. Visit the South
Downtown Foundation web site.
Concession Stands
Click here to see concession
items for 2005.
Credit Cards
The Seahawks Box Office, Pro Shop and permanent novelty stands accept the
following credit cards: VISA, MasterCard, American Express, and Discover.
All stadium concession stands accept VISA, MasterCard and American Express. Credit
card acceptance varies by event for all other Qwest Field events.
Covered Seating
The majority of the seats in Qwest Field are protected from the elements.
The following general outline will serve to assist fans in determining whether
or not their seats are covered. This information is weather and wind speed/direction
contingent. Generally, the east side is known as the "sunny side"
and in addition, will be more exposed to the elements.
- Field/Main Level Cover: Cover begins at Rows Z-AA of the 100 level sideline
seats
- North End Zone and Hawks Nest: No covered seating
- South End Zone: Cover only in last two rows, QQ and PP
- Wells Fargo Club Level: All seating covered
- Suite Level: All seating covered
- Upper Level: Sideline-covered*; Corners-no
covered seating
*East side, rows A-D may be exposed to elements
based on wind speed |