Qwest Field Guide-Section 2


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Disabled Access Information
For more information on disabled access to Qwest Field and Event Center, please refer to the online Access Guide or call the Seahawks Customer Relationship Department at (888) 635-4295.

Disabled Parking Information
Disabled parking is available in the Qwest Center garage, the North Lot, and the Union Station garage. For more information, please refer to the online Transportation Guide or call the Seahawks Customer Relationship Department at (888) 635-4294.

Disabled Seating Information
There are disable seats (wheelchair convertable) dispersed throughout all areas and price levels of Qwest Field. Disabled seating and access are fully compliant with the Americans with Disabilities Act (ADA). For further location of access appropriate options, please contact the Seahawks Box Office at Voice: (606) 682-2800 or TDD/TTY: (206) 381-7833.

Drinking Fountains
Drinking fountains are located near the restrooms on all levels of Qwest Field and Event Center. On the Upper Concourse there are 27 fountains, on the Club Level there are 4 double fountains, on the Main Concourse there are 16, and on the Field Level there are 6.

Drop-Off Area
The passenger and disabled drop-off zone is located off the intersection of Railroad Way S. and Occidental Ave., which can be accessed from 1st Ave. S. Drivers may drop off their passengers adjacent to the stadium prior to parking. Similar access will be provided after every major event.

Ejection
Qwest Field and the Seattle Seahawks reserve the right to eject anyone whose behavior is unruly or illegal in nature. Tickets will be revoked without a refund and the individual(s) will be escorted from Qwest Field and Event Center.

Seahawks season ticket holders are responsible for the behavior of persons using their seats. If those persons are ejected, the Seattle Seahawks may take appropriate action against the season ticket holder, up to and including season ticket revocation.

Elevators
The stadium is equipped with two elevators in each of the northeast, northwest, and southwest corners of the stadium, providing service to all levels of the facility. Elevators are also located at the north and south ends of the parking garage, as well as the southeast corners of the Qwest Field Event Center.

Elevator service priority is given to guests with disabilities, followed by Wells Fargo Club and suite ticket holders. Please be mindful of elevator line procedures in the lobbies.

Emergencies and Evacuation Procedures
In the event of a serious Qwest Field and Event Center emergency, all event staff, law enforcement and fire personnel are available to assist guests, including those with disabilities. Information will also be provided over the public address system and on stadium televisions and scoreboards.

Employment Opportunities
For employment opportunities with Qwest Field please call (206) 381-7555; for the Seattle Seahawks please call (425) 827-9777, and for ARAMARK please call (206) 381-8080.

Event Booking at Qwest Field and Exhibition Center
Passion, pageantry, memories…it all begins here! From weddings to proms, reunions to holiday celebrations, our world class venue is the ideal location for corporate events, special occasions, trade/consumer shows and sporting events. Enjoy incredible views, state-of-the-art amenities and world-renowned catering by Aramark. Choose Qwest Field-your place for truly memorable occasions. Contact the Qwest Field Sales & Marketing Department at (206) 381-7555 or visit their website to inquire about hosting your next event here.

Fan Code of Conduct
First & Goal is committed to creating a safe, comfortable and enjoyable experience for its guests at Qwest Field and Event Center. The facility’s staff will proactively intervene to support an environment where event patrons, their guests and other fans can enjoy the event experience free from the following behaviors:

  • Smoking on Qwest Field and Event Center premises
  • Foul or abusive language or obscene gestures. 
  • Intoxication or other signs of impairment related to alcohol consumption.
  • Fighting, taunting, or threatening remarks or gestures.
  • Sitting in a location other than the guest’s ticketed seat.
  • Displays of affection not appropriate in a public setting.
  • Obscene or indecent clothing.
  • Any disruption to the progress of the event by guests’ actions.
  • Throwing objects of any kind.
All Season Ticket Holders are responsible for their conduct as well as the conduct of their Guests and/or persons occupying their seats.

First Aid Stations
For guest safety and convenience there are several first aid stations located throughout Qwest Field and Event Center. In an emergency, please notify the nearest Guest Services representative for assistance and directions to these first aid stations. First Aid stations can be found in the following locations:
  • Main Concourse: Sections 103, 119 & 141
  • Club Level: SW Concourse across from Suite 26
  • Suite Level: SW Concourse across from Suite 36
  • Upper Concourse: Sections 300 & 326
Automatic External Defibrillators (AED's) are located throughout the facility.

Food and Beverage
A variety of delicious food and beverage choices are available through the stadium’s concession stands and restaurants, provided by ARAMARK, Inc. There are 38 permanent concession stands and 40 portable carts located throughout the stadium. All concession stands in the stadium are ADA-compliant and open 2 hours prior to kickoff. Additionally, all permanent concession stands now accept credit card payment. Qwest Field and Event Center proudly serves Coca-Cola and Anheuser-Busch products and is host to local outside vendors such as Ivar’s, Kidd Valley and Taco Del Mar.

Food and Beverage Policy
Seahawks fans may bring food into Qwest Field and Event Center on game days in clear plastic bags only, but no beverages will be allowed per NFL policy (see Bottles and Cans). Coolers and backpacks are also prohibited on Seahawks game days (see Bag Search).

For all other events in Qwest Field and Event Center, outside food and beverages are not permitted. Exceptions are made for factory sealed bottled water, baby bottles, food or beverages related to medical needs and unopened, soft-sided single-serve containers.

Gate Opening Times
For Seahawks games, all gates will open two hours prior to kickoff. Gate opening times for other events in Qwest Field and Event Center will vary by event. For specific event information, please call the Event Hotline at (206) 381-7500.

Internet Access
Fans can access complete information about Qwest Field and Event Center at the following Web sites:

Levy Restaurants
Qwest Field and Event Center proudly offers catering and concessions from nationally recognized food service provider, Levy Restaurants. Whether hosting an intimate luncheon or serving thousands of Seahawks fans on game day, Levy Restaurants provides outstanding food and beverage service. For more information, please visit their web site.

Lost and Found
If you have misplaced an item at an event, please proceed to the nearest Spectator Services Center. After the conclusion of the event you may contact the Seahawks Customer Relationship Department at (888) 635-4295. Lost items will be kept for one month; those unclaimed after that time will be donated to charity.

Lost Children/Parents
Guests are encouraged to instruct children in their group to find a Qwest Field staff member if they become lost or separated from their group. Lost children will be taken to the nearest Spectator Services Center. Parents looking for a lost child should follow the same procedure.

As a preventive measure, all Spectator Services Centers and Spectator Services Representatives offer the “Family Finder” program as a free service. Parents can also have their seat location printed on a fun wristband for their children to wear while at Qwest Field.

Mobility Concepts, Inc.
Scooters, provided by Mobility Concepts, Inc. an IUVO Business Partner, are available to fans needing mobility assistance. Simply let a Qwest Field staff member know at the gate/entrance and they will contact Spectator Services. A scooter will be dispatched and a staff member will escort you to your seat and then arrange a pick-up at the end of the game.

Paging
Paging is permitted in the case of medical emergencies only. If there is a medical emergency and paging is necessary, please contact any Qwest Field staff member or go directly to a Spectator Services Center.

Those who wish to leave an emergency number with relatives or sitters can refer them to the Qwest Field office at (206) 381-7555. Please remember to leave an exact seat location (section, row, seat number) at home with the emergency number. If Qwest Field is contacted in the event of an emergency, stadium staff member will deliver the message to a patron’s seat.

Parking and Transportation
Parking is available in selected off-street locations around Qwest Field and Event Center, and the facility may be reached by many modes of public transportation. For more information, please refer to the Transportation Guide or call the Transportation Hotline at (800) 981-6465 for the latest information on parking, construction closures, carpool and RV parking, bus service, Park & Ride locations, ferries, disabled drop-off and parking, taxi loading locations and Sound Transit and Amtrak train service. Below are direct contact numbers and/or e-mail addresses for a number of transit providers:

Playing Surface
The stadium field surface is called FieldTurf™ - a new generation of artificial turf that is gaining in popularity with both football and soccer teams throughout the world. The surface includes sand and ground rubber as the base of the artificial grass, providing a flexible playing surface for both football and soccer. The field’s durability in all types of weather will ensure that a wide range of events can be successfully held at the stadium.

Police
For your safety and convenience, Seattle Police Department and King County officers are stationed throughout Qwest Field and Event Center. If you have an emergency, please notify the nearest Qwest Field member representative immediately.

Press Gate
The press gate for Seahawks games is located at the southwest corner of the stadium and will open three hours prior to kickoff. Credentials are required and must be arranged prior to game day by e-mailing or calling (425) 827-9777. Credentials are non-transferable.

Public Art Program
$1.75 million of Qwest Field private money was contributed for the acquisition of commissioned artworks for Qwest Field. An art selection committee chose 12 interior and exterior pieces to enhance the facility, including paintings, banners, photography, sculpture, video, and a light sculpture.

Public Telephones
Public telephones are located throughout Qwest Field and Event Center. Inside Qwest Field Event Center you can find public telephones along with TDD/TTY in the northwest corner. Inside Qwest Field public telephones are located in the following areas:
  • Qwest Field Plaza Level telephones are located on the north side of the Seahawks Pro Shop with a TDD/TTY located across from section 134.
  • Main Concourse telephones are located across from sections 106, 112, 119 and 125 with the TDD/TTY located across from section 112.
  • Wells Fargo Club Level telephones are located across from sections 205, 214 and 231 with the TDD/TTY telephone located across from section 214.
  • Upper Concourse telephones are located across from sections 300, 318 and 325 with TDD/TTY telephones located at sections 300 and 325.
Qwest Field Event Center
Open since 1999, Qwest Field Event Center is the largest facility of its kind in the Northwest and is adjacent to Qwest Field. The building attracts a variety of events and trade shows, entertains millions of visitors, and contributes over half a billion dollars a year to the state economy. For booking information, see Event Booking.

Radios, Televisions
Radios and televisions are permitted in Qwest Field and Event Center so long as they do not disturb other fans. For the benefit of others, fans listening to broadcasts are required to use headsets.

Ramps
Four ramps are located in the southwest, northwest, northeast and southeast corners of the stadium. All ramps access the upper levels of the stadium and are ADA-compliant.

Restrooms
Restrooms are located throughout Qwest Field and Event Center and are all ADA-compliant. Family restrooms with baby-changing tables and chairs for nursing are also available throughout the facility. 
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